1. Introduction
NEXUS INTERACTIVE PTY LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile games (including DDT Origin and Dragon Nest M Classic), or engage with our services. Please read this Privacy Policy carefully.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
- Account information such as username, email address, and password
- Profile data including display name, avatar, and in-game preferences
- Payment information for in-app purchases (processed through third-party payment providers; we do not store full credit card details)
- Communications you send to us, such as customer support requests or feedback
2.2 Information Collected Automatically
- Device information including device type, operating system, browser type, and unique device identifiers
- Usage data such as game progress, session duration, features used, and interactions within our games
- Log data including IP address, access times, and referring URLs
- Cookies and similar technologies for session management and analytics
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our games and services
- To create and manage your account and process in-app purchases
- To personalize your gaming experience and deliver relevant content
- To communicate with you about updates, events, and promotional offers
- To detect, prevent, and address technical issues, fraud, and security violations
- To analyze usage trends and improve our games and services
- To comply with legal obligations and enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who provide services on our behalf, such as hosting, analytics, customer support, and payment processing
- Business Partners: With partners for co-branded services or promotions, subject to your consent where required
- Legal Compliance: When required by law, court order, or government regulation, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality safeguards
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze traffic, and serve relevant content. You can control cookies through your browser settings, but disabling them may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide our services. We may retain certain information after account deletion to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information (subject to legal exceptions)
- Restriction: Request that we limit the processing of your information
- Data Portability: Request your information in a structured, machine-readable format
- Objection: Object to certain processing of your information
- Withdraw Consent: Withdraw consent for processing that relies on your consent
To exercise these rights, please contact us at support@nexusinteractive.com.
9. Children's Privacy
Our games are not directed to children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable law, including through standard contractual clauses or other lawful transfer mechanisms.
11. Third-Party Links and Services
Our games and website may contain links to third-party websites or integrate third-party services (such as social media platforms, advertising networks, and analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
12. In-App Purchases
Our games may offer in-app purchases processed through Apple App Store, Google Play Store, or other authorized payment platforms. These platforms have their own privacy policies governing payment information. We do not collect or store your full payment card details.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: